ACCEPTABLE USE POLICY
Last Updated:  11/1/11
This agreement represents the complete legal understanding between greenhills.net and the account holder and supersedes any other written or oral agreement.  Upon notice published on-line, greenhills.net may modify these terms and conditions and the prices and services offered.   greenhills.net holds the right to terminate the account of an offending customer without notice.

greenhills.net sets forth an Acceptable Use Policy with the intent of protecting our service, our customers, and other users of the Internet from potentially abusive actions taken by greenhills.net customers.  The following policy is non-exclusive; any action about which there is doubt should be referred to greenhills.net for evaluation.

If you do not agree to these policies, please notify our business office toll free at (800) 846-3426 so we may discontinue your account.


bulletStatement of Responsibility bulletAcceptable Use: E-mail
bulletAcceptable Use: Network bulletAcceptable Use: Web Sites
bulletAcceptable Use: Domain Names bulletReporting Abuse to greenhills.net
   

Statement of Responsibility

The use of the system by the User is purely permissive, and no license or periodic right of use is granted.  All information placed upon the system, or network, is published by User and not by greenhills.netgreenhills.net will not edit or exercise any prior control over content of messages placed by User on the system. greenhills.net assumes no responsibility for the accuracy or quality of the information obtained through its services.  greenhills.net acts only as a conduit for information placed by the User.  greenhills.net makes no guarantees of privacy; all user files, unless otherwise stated, are subject to search/investigation by greenhills.net if deviant activity is suspected.   E-mail content is deemed as private information.  User agrees to indemnify and hold harmless greenhills.net from any claims resulting from account holders' use of the service that damages user or another party.

Each greenhills.net account has a password that is key to gain access to the account.  The customer who registers the account is solely responsible for all access and actions taken with regard to the account.  The customer shall not permit or assist others to abuse or fraudulently use the account.  It is the account owner's responsibility to safeguard the account password and to ensure that greenhills.net Acceptable Use Policies (AUP) are honored.  greenhills.net will hold the account owner responsible for any violations of the AUP.

greenhills.net enforces these policies with respect to greenhills.net customers only.  We are not responsible for abusive actions from other sites or networks on the Internet.

greenhills.net makes no warranties of any kind, whether expressed or implied, for the service it is providing.  greenhills.net is not responsible for any damages to the account holder, including loss of data resulting from delays, mis-deliveries, or service interruptions, sustained or incurred in connection with the use of, operation of, or inability to use, greenhills.net.

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Acceptable Use: Network

Acceptable use of the greenhills.net network prohibits:

CheckmarkAttempting to circumvent user authentication or security of any host, network, or account on greenhills.net systems or the Internet at large.

CheckmarkUsing greenhills.net systems or networks (willfully or negligently) in a manner that encumbers disk space, processors, bandwidth, or other system resources so as to interfere with others' normal use of services on greenhills.net or other systems and networks ("denial of service" attack).

CheckmarkAttempting to gain unauthorized access to any account or computer resource not belonging to that user (e.g. "spoofing"); or, obtaining or attempting to obtain service by any  means or device with intent to avoid payment.

CheckmarkEngaging in any activities that will cause a denial-of-service (e.g. synchronized number sequence <SYN> attacks) to any server or end user; or, using greenhills.net products and services to interfere with the use of the greenhills.net network by other customers or authorized users.

CheckmarkAllowing programs to run on the server after the user has logged off the system.  No bots, exploits, Daemons, or any server programs shall be run by users at any time.  Abuse of system in such manner will result in the immediate termination of the program and deletion of the files.  It may also result in termination of the user's account.

CheckmarkDistribution of restricted software or materials in violation of copyright or distribution leases.

CheckmarkEngaging in activities which violate local, state, or federal statutes

REPORT ANY ABUSE TO: abuse@greenhills.net or call 1-800-846-3426

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Acceptable Use: Domain Names

Keeping registry information updated and accurate is the responsibility of the domain holder and not greenhills.net.  Acceptable use of the greenhills.net domain name service prohibits:

CheckmarkFalsifying or omitting valid domain contact information, including the administrative, technical, zone, and billing contacts.

CheckmarkViolating the U.S. Federal laws and international treatise concerning copyrighted materials (e.g. images, text, and programs).

REPORT ANY ABUSE TO: abuse@greenhills.net or call 1-800-846-3426

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Acceptable Use:   Email

Acceptable use of Email prohibits:

CheckmarkSending unsolicited mass mailings of any nature, including those with a "negative option" for continuation.  The negative option is inviting those who do not wish to receive more email to reply to you.

CheckmarkMail bombing (sending a large number of email messages, or singularly large email messages, to a single address in order to flood someone's mailbox).

CheckmarkForgoing email headers to obscure the true originator of the message.

CheckmarkCreating or participating in pyramid schemes or chain letters.

CheckmarkSending harassing email, either by language, size, or frequency.  This includes sending email (or real time) messages to a person who has asked explicitly that you do not.

CheckmarkDistribution of restricted software or materials in violation of copyright or distribution leases.

CheckmarkActivities which violate local, state, or federal statutes.

greenhills.net reserves the right to isolate spam and other unsolicited bulk email. Each authorized email account holder has a password protected access to the Anti-Spam system. The account holder has rights to control the level of protection offered through the Anti-Spam system.

REPORT ANY ABUSE TO: abuse@greenhills.net or call 1-800-846-3426.

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Acceptable Use: Web Sites

Acceptable use of greenhills.net web spaces prohibits:

CheckmarkDistribution of pornographic or otherwise indecent or offending materials.

CheckmarkDistribution of restricted software or materials in violation of copyright or distribution licenses.

CheckmarkDistribution of materials which violate local, state, or federal statutes.

REPORT ANY ABUSE TO: abuse@greenhills.net or call 1-800-846-3426

greenhills.net reserves the right to restrict or terminate service without refund in the event of an AUP violation. greenhills.net also reserves the right to take action on abuse which is specifically named in this AUP at the sole discretion of greenhills.net. Use of the greenhills.net systems and network constitutes understanding and agreement of this policy.

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REPORTING ABUSE TO greenhills.net
Last Updated: 04/18/02


greenhills.net provides an e-mail address and phone number for use in reporting abusive activities originating from greenhills.net customers as outlined in the greenhills.net Acceptable Use Policy. Please note, abuse originating from non-greenhills.net customers cannot be handled by greenhills.net.  Report those instances to the provider/site who has authority over the abusive user.

CheckmarkWhen reporting e-mail abuse, include a FULL copy of the message, including headers.  This information is required in order for any action to be taken.

CheckmarkWhen reporting other types of abuse, include details such as log files documenting the incident.  greenhills.net cannot act on your word alone. We must have documented proof of an incident.

CheckmarkSend your report in e-mail to abuse@greenhills.net or call 1-800-846-3426.  Due to the number of reports submitted pertaining to a single abuse incident, it is not always possible for greenhills.net to respond to each and every report.

NOTE: The action taken on abuse reports will be at the sole discretion of greenhills.net.   Our intent is to simply do our part to insure quality access and use of the Internet to all of our customers and to the Internet community at large.

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