Unified Communications – Hosted IP Voice Overview

More Features, More Services, More Innovation

Green Hills’ Hosted IP Voice is more than just a phone system; it’s a complete communications solution that gives you the ability to be accessible anytime, anywhere, on any device. You can now take advantage of integrated voice and collaboration tools without the cost of maintaining expensive on-site equipment. In fact, you can save up to 50% over traditional premise-based systems. Easy to customize and easy to use, Hosted IP Voice allows you to communicate more efficiently and take advantage of a range of innovative features. Since it’s from Green Hills Communications, you can count on expert installation, thorough training and local personal service.
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Why Should You Choose Hosted IP Voice?

Productivity Features

Simultaneous ringing, find me/follow me, voicemail-to-email, web meeting, desktop sharing and seamless integrated mobility are just a few of our many features. It can all be personalized for each user with no on-site IT expert required. Existing phone numbers can be ported to the new service, eliminating the need to change business collateral or contact information.

Unlimited Local, Long Distance, and International Calling

While some providers offer local and long distance calling, we not only include unlimited local and long distance* but add international calling to 22 countries** – at no additional charge. For a company conducting business internationally, this can make a world of difference.

Hosted IP Voice Customer Administration Portal – Powerful and Easy to Use

The proprietary, widget-based Customer Administration Portal allows you to monitor and control every aspect of your phone system. One user can be designated to administer the main phone system while all other users can manage their individual features and needs.

Developed for Businesses of Any Size

We offer three specialized solutions, each designed to fit a specific business need. While business executives crave the convenience of integrated mobility and collaboration, a conference room extension may only require call management and unlimited local and long distance. Whatever your needs, we have the right solution to elegantly and economically address them.

Reliable Nationwide IP Network

We own a nationwide network, backed by a 24×7 network monitoring center. Every month, millions of end users rely on the power of our network to meet their communication needs.

Incomparable Customer Care

Green Hills is focused on getting your new communications solution up quickly so your business can immediately realize the productivity benefits built into our hosted solution. Our back-office systems and portals have been carefully designed to achieve that outcome, and are backed by our dedicated personnel. We stand ready to quickly respond to your needs long after the sale.

Low, Set Monthly Fees

With no on-premise system to upkeep, you simply pay a small, set fee every month. No surprises.



Corporate executives and busy managers need every available communication option. The Premier package includes all the unified communications features of “Professional” plus real-time, time- saving collaboration tools – desktop sharing, conference bridge access and audio, web and video sharing, among others.


The most popular package for today’s busy managers and knowledge assistants, the Professional package provides advanced calling features, along with unlimited local, long distance and international calling to 22 countries. It includes the convenience of seamless integrated mobility with presence and find me/follow me. With the mobile app (for iPhone, iPad or Android), the Professional package lets users conduct business anywhere, anytime, on any device.


Reception desks, conference rooms and other high volume seats need advanced features and unlimited calling. The Precision package includes a dedicated phone number with unlimited local, long distance and international calling to 22 countries, as well as a complete collection of advanced call-handling features.

Unlimited Local/Long Distance*
Unlimited International Calling**
Desktop/Visual Sharing
Web Meeting
Audio Conferencing
Mobility (One-number access, Presence, Find me/Follow me, Android/iPhone/iPad client)
Call Forwarding (Always, Busy, No Answer, Not Reachable, Selective)
Voicemail (Voicemail-to-email)
Speed Dial
Shared Call Appearance
Extension-to-Extension Calls

All packages come equipped with individual phone numbers (DIDs), E911 service, caller ID, 3-way calling, speed dial and call logs. *Unlimited long distance is to lower 48 states. Calls to Hawaii and Alaska and calls within Hawaii and Alaska outside of their local area will incur usage charges. **Unlimited International calling includes 22 countries. Not all dial codes in these countries are included. ***Usage fees will apply.

Available Add-Ons

  • Standalone Mailbox
  • Virtual Extensions
  • Virtual Numbers
  • Audio Conference***
  • Additional Auto Attendant
  • Advanced Auto Attendant
  • Toll Free Numbers***
  • Fax Line
  • Firewall/Network Mgmt.
  • Personal Hosted Fax
  • Shared Hosted Fax
  • Call Recording
  • Primer Common Area Seat
  • Receptionist Console
  • Call Center
    • User
    • Agent Client
    • Supervisor Client


Account Features

  • Basic Auto Attendant
  • Music on Hold
  • Hunt Group
  • Main Company Phone Number
  • Corporate Directory
  • Call Control

Unlimited Int’l Calling

Argentina, Canada, Columbia, Costa Rica, Denmark, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Singapore, Spain, Sweden and the United Kingdom



Equipment Options

Innovation Comes in Many Forms

To get the most out of the Hosted IP Voice solution, you need purpose-built, full-featured, reliable devices. Our range of device options has been selected to deliver exactly that. They also represent the latest in device technology and are designed to increase the productivity of every employee in your company. Our common features include (1) 3-Way Conferencing, (2) Speakerphone, (3) HD Voice, (4) Plug-and-Play and (5) Power over Ethernet (power supply option is also available).

Polycom VVX 600

Corporate executives and managers need every available communication option. With its beautiful touchscreen display and media capabilities, the Polycom VVX 600 gives you everything you need – and more.

  • 480×272 High Resolution Color Display
  • 16 Lines and 32 Concurrent Calls
  • Touchscreen Menu Navigation
  • Busy Lamp Field
  • Bluetooth Compatible
  • Polycom VVX camera compatible

Polycom VVX 510

This easy to use high performance phone is the perfect solution for today’s busy managers and knowledge workers wishing to take full advantage of our UC solution.

  • 320×240 high resolution color display
  • 12 lines and 24 concurrent calls
  • Touchscreen menu navigation
  • Polycom VVX camera compatible
  • Hard Keys: 12-key keypad, home, speaker, mute, volume, headset
  • Full Browser (Webkit)
  • USB-wired and Wireless USB headsets

Polycom VVX 410

With this Polycom mid-range phone, workers who need enhanced call handling will also enjoy a high resolution color display.

  • 320×240 high resolution color
  • 12 lines and 24 concurrent calls
  • 4 context-sensitive soft keys
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • Busy lamp field
  • GigE port

Polycom VVX 310

Whether for a cubicle or home office, this entry level media phone gives your employees a power and reliable communications tool.

  • 208×104 backlit graphical LCD display
  • 6 lines and 12 concurrent calls
  • 3 context-sensitive soft keys
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • Busy lamp field
  • GigE port

Polycom SoundStation IP 600

Amazing voice quality and clarity with video conferencing integration make this advanced conference phone ideal for small to medium conference rooms, boardrooms and executive offices.

  • 248×68 white LED backlit display
  • 1 line and 2 concurrent calls
  • 3 context-sensitive soft keys
  • 6 menu navigation keys
  • Busy lamp field
  • 12-foot microphone pickup
  • Supports expansion microphones

Polycom SoundPoint IP 650

With its included Expansion Module and expandability, this multi- tasking device helps increase productivity for the busy receptionist.

  • 320×160 LCD backlit graphical display
  • 12 lines and 24 concurrent calls with expansion module
  • 4 context-sensitive soft keys
  • 6 menu navigation keys
  • Up to 48 line keys/appearances
  • Busy lamp field
  • Dedicated RJ-9 headset port
  • Supports up to 3 expansion modules

Grandstream® DECT IP Phone DP715

When the freedom of a cordless phone is needed, the Grandstream DP715 provides advanced call-handling features along with the convenience and security of DECT technology.

  • 102×80 LCD with color backlight display
  • Lightweight, compact design
  • Each base supports up to 5 handsets
  • Up to 4 concurrent calls per base
  • 10 hours talk time, 80 hours standby
  • Full duplex speaker
  • Additional DP710 handsets available for purchase

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