Unified Communications – Hosted IP Voice Overview

More Features, More Services, More Innovation

Green Hills’ Hosted IP Voice is more than just a phone system; it’s a complete communications solution that gives you the ability to be accessible anytime, anywhere, on any device. You can now take advantage of integrated voice and collaboration tools without the cost of maintaining expensive on-site equipment. In fact, you can save up to 50% over traditional premise-based systems. Easy to customize and easy to use, Hosted IP Voice allows you to communicate more efficiently and take advantage of a range of innovative features. Since it’s from Green Hills Communications, you can count on expert installation, thorough training and local personal service.
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Why Should You Choose Hosted IP Voice?

Productivity Features

Simultaneous ringing, find me/follow me, voicemail-to-email, web meeting, desktop sharing and seamless integrated mobility are just a few of our many features. It can all be personalized for each user with no on-site IT expert required. Existing phone numbers can be ported to the new service, eliminating the need to change business collateral or contact information.

Unlimited Local, Long Distance, and International Calling

While some providers offer local and long distance calling, we not only include unlimited local and long distance* but add international calling to [fusion_tooltip title=”Includes Argentina, Canada, Columbia, Costa Rica, Denmark, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Singapore, Spain, Sweden and the United Kingdom” placement=”top” trigger=”hover” class=”” id=””]22 countries**[/fusion_tooltip] – at no additional charge. For a company conducting business internationally, this can make a world of difference.

Hosted IP Voice Customer Administration Portal – Powerful and Easy to Use

The proprietary, widget-based [fusion_tooltip title=”The portal is web-based, which means it can be accessed on any browser – anywhere, anytime – via desktop computer, laptop, tablet or mobile phone. It gives you a clear and direct view of your entire business communications infrastructure. You can monitor usage of each user in real-time, check on LNP, view stored faxes, listen to recordings and even see the status of active employees.” placement=”top” trigger=”hover” class=”” id=””]Customer Administration Portal[/fusion_tooltip] allows you to monitor and control every aspect of your phone system. One user can be designated to administer the main phone system while all other users can manage their individual features and needs.

Developed for Businesses of Any Size

We offer three specialized solutions, each designed to fit a specific business need. While business executives crave the convenience of integrated mobility and collaboration, a conference room extension may only require call management and unlimited local and long distance. Whatever your needs, we have the right solution to elegantly and economically address them.

Reliable Nationwide IP Network

We own a nationwide network, backed by a 24x7 network monitoring center. Every month, millions of end users rely on the power of our network to meet their communication needs.

Incomparable Customer Care

Green Hills is focused on getting your new communications solution up quickly so your business can immediately realize the productivity benefits built into our hosted solution. Our back-office systems and portals have been carefully designed to achieve that outcome, and are backed by our dedicated personnel. We stand ready to quickly respond to your needs long after the sale.

Low, Set Monthly Fees

With no on-premise system to upkeep, you simply pay a small, set fee every month. No surprises.

Packages

Premier

Corporate executives and busy managers need every available communication option. The Premier package includes all the unified communications features of “Professional” plus real-time, time- saving collaboration tools – desktop sharing, conference bridge access and audio, web and video sharing, among others.

Professional

The most popular package for today’s busy managers and knowledge assistants, the Professional package provides advanced calling features, along with unlimited local, long distance and international calling to 22 countries. It includes the convenience of seamless integrated mobility with presence and find me/follow me. With the mobile app (for iPhone, iPad or Android), the Professional package lets users conduct business anywhere, anytime, on any device.

Precision

Reception desks, conference rooms and other high volume seats need advanced features and unlimited calling. The Precision package includes a dedicated phone number with unlimited local, long distance and international calling to 22 countries, as well as a complete collection of advanced call-handling features.

PREMIER PROFESSIONAL PRECISION
Unlimited Local/Long Distance*
Unlimited International Calling**
Desktop/Visual Sharing
Web Meeting
Audio Conferencing
Presence/IM
Mobility (One-number access, Presence, Find me/Follow me, Android/iPhone/iPad client)
Call Forwarding (Always, Busy, No Answer, Not Reachable, Selective)
Voicemail (Voicemail-to-email)
Speed Dial
Shared Call Appearance
Extension-to-Extension Calls

All packages come equipped with individual phone numbers (DIDs), E911 service, caller ID, 3-way calling, speed dial and call logs. *Unlimited long distance is to lower 48 states. Calls to Hawaii and Alaska and calls within Hawaii and Alaska outside of their local area will incur usage charges. **Unlimited International calling includes 22 countries. Not all dial codes in these countries are included. ***Usage fees will apply.

Available Add-Ons

  • Standalone Mailbox
  • Virtual Extensions
  • Virtual Numbers
  • Audio Conference***
  • Additional Auto Attendant
  • Advanced Auto Attendant
  • Toll Free Numbers***
  • Fax Line
  • Firewall/Network Mgmt.
  • Personal Hosted Fax
  • Shared Hosted Fax
  • Call Recording
  • Primer Common Area Seat
  • Receptionist Console
  • Call Center
    • User
    • Agent Client
    • Supervisor Client

 

Account Features

  • Basic Auto Attendant
  • Music on Hold
  • Hunt Group
  • Main Company Phone Number
  • Corporate Directory
  • Call Control

Unlimited Int’l Calling

Argentina, Canada, Columbia, Costa Rica, Denmark, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Singapore, Spain, Sweden and the United Kingdom

SOME OF OUR EQUIPMENT OPTIONS

Innovation Comes in Many Forms

To get the most out of the Hosted IP Voice solution, you need purpose-built, full-featured, reliable devices. Our range of device options has been selected to deliver exactly that. They also represent the latest in device technology and are designed to increase the productivity of every employee in your company. Our common features include (1) 3-Way Conferencing, (2) Speakerphone, (3) HD Voice, (4) Plug-and-Play and (5) Power over Ethernet (power supply option is also available).