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Lifeline Assistance Program & Disability Discounts

Connecting you to the World

At Green Hills Communications, we believe that access to the internet is a vital part of today’s world. Whether for education, work, or staying connected with loved ones, everyone deserves the opportunity to stay connected. That’s why we’re proud to offer the Lifeline Assistance Program and Disability Credits, government-supported initiatives designed to help low-income households access affordable internet services.

What are Lifeline Assistance and Disability Credits Programs?

The Lifeline Assistance and Disability Credits are federal programs that provide a discount on monthly phone and internet service for eligible low-income consumers. By participating in the program, we aim to bridge the digital divide and ensure that everyone has the resources they need to stay connected in today’s digital age.

Who Qualifies?

You may qualify for Lifeline Assistance and Disability Credits if you meet certain eligibility criteria, which may include:

  • Income-based eligibility: Your household income must be at or below 135% of the Federal Poverty Guidelines.
  • Participation in other government programs: If you or someone in your household participates in programs like Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), or other federal assistance programs, you may be eligible.

Benefits of the Program

  • Affordable Internet: Receive a monthly discount on your internet service, making it easier to stay connected at home.
  • No Hidden Fees: Our Lifeline Assistance Program is transparent with no surprise costs, so you can enjoy reliable internet at an affordable price.
  • Stay Connected: From remote learning to telehealth services, Lifeline ensures that you have access to the tools and resources that keep you connected.

How to Apply

Applying for the Lifeline Assistance Program is simple! Follow these steps:

  1. Check Eligibility: Visit https://www.lifelinesupport.org/ to confirm that you meet the program’s eligibility criteria based on income or participation in federal assistance programs.
  2. Submit Application at the above website or contact Green Hills to help through the application process.
  3. Wait for Approval: There will be a waiting period to review your information and determine eligibility. If you are approved, the discounts may be applied to both phone and internet service, depending on qualification requirements and services you are enrolled in.
  4. Stay Connected: Enjoy an affordable phone and high-speed internet experience and stay connected to everything that matters.

Need Help? We’re Here for You!

If you have questions or need assistance with your Lifeline application, our customer service team is available to guide you every step of the way. Reach out to us at 800-846-3426 or customercare@ghtc.com.

Green Hills Communications is not a competitive Eligible Telecommunications Carrier (CETC) in all exchanges. Lifeline/Disability discounts currently only apply to the following exchanges: Avalon, Bogard, Braymer, Breckenridge, Chillicothe, Cowgill, Dawn, Hamilton, Knoxville, Kingston, Lock Springs, Ludlow, Mooresville, Norborne, Polo, Stet, Tina, Utica, and Wheeling.

Let’s Connect!